Enterprise defenders, out of necessity, plan and prepare for the continued operation of the enterprise in the face of cyber or digital threats.  Until now, threats commonly referred to as computer “viruses” posed the greatest threat.  A paradigm shift is underway. 

The outbreak of the global coronavirus (Covid-19) pandemic has now placed biological threats alongside digital threats in terms of their capacity to disrupt enterprise operations.  Unlike their digital and cyber analogs, which interfere with or disrupt technical resources, biological threats (or the fear of them) disrupt human resources. 

Agile enterprises quickly adapt to changing conditions.  In response to Covid-19, the government is recommending that workers telecommute and work virtually.   The trend towards virtual work environments was well underway before the virus outbreak.  Enterprises have additional incentives to enable, to some degree, their workers to leverage virtual systems.  

It is imperative that workstations, laptops, and other endpoints be as secure as those of onsite workers.  Unpatched and vulnerable devices used by offsite, virtual, or telecommuting workers present a risk to the enterprise.

The combination of our Remote Monitoring & Management (RMM) and Endpoint Detection & Response (EDR) is the cornerstone of a sound virtual work force. 

How IT Works


Discovery involves the deployment light-weight agents to search for and identity network devices and endpoints. The devices include workstations, laptops, mobile devices, servers, printers, routers, switches, printers, virtual servers, IoT devices, and cloud-based assets. Discovery seeks to identify rogue, unauthorized, employee- or vendor-owned Bring Your Own Device (BYOD).


Protection involves the implementation of policy and the deployment of resources intended to minimize the risk of a cybersecurity event. Protection is a continuous effort to minimize, and whenever possible, eliminate the risk of a cybersecurity event.


Detection involves the implementation of policies and procedures in order to facilitate the timely detection of cybersecurity events. These policies and procedures define the human, hardware, and software resources deployed for the timely, continuous, and near real-time detection of cybersecurity events.


Response involves the implementation of policies and procedures necessary to react in a timely, effective, and collaborative manner to a cybersecurity event. Response is the rapid mobilization, coordination, and deployment of human and technical resources to contain and resolve cybersecurity events.


Recovery involves the implementation of policies and procedures necessary to restore from damage resulting from a cybersecurity event. Recovery seeks to empower the enterprise to rapidly restore, replace, or repair lost data, services, and processes.